Energy NV, a company under Belgian law with registered office at Schoebroekstraat 8, 3583 Paal, and with company number 0872.287.544 (hereinafter: “Energy Lab” or “we”).
Energy Lab is entitled to consult or use your personal data, either with your explicit consent, for the implementation of the services that have been defined in an agreement, or on any legal basis.
Contact – If you have questions about this privacy statement, or about the manner in which we collect, use or otherwise process your personal data, please contact us by sending an e-mail to the following e-mail address: email@example.com.
2. What personal data do we collect?
We can collect personal data that is provided by you or by third parties, insofar as this is necessary or useful for the functioning of the MyTrace app and the provision of our services.
This type of information may consist of:
|Activity||Personal data||Legal basis||Context|
|The registration on the MyTrace app||First name|
Date of birth
|Contractual necessity||If you register on the MyTrace app, we will collect and process the necessary personal data to create your account so you can participate in the online events.|
|Logging in to the MyTrace app with e-mail address||E-mail address|
|Contractual necessity||If you log in to the MyTrace app, we will collect and process the necessary personal data so that you can log into your account.|
|Purchasing a paid event from the Apple Store or Google Play Store or signing up for non-paid event||E-mail address|
|Contractual necessity||If you purchase a paid event from the Apple Store or Google Play Store or a non-paid event through the MyTrace app, we collect and process the necessary personal data to be able to link the event to your account.|
|Supplementing/modifying your profile data||Data that is modified/supplemented||Contractual necessity||If you modify your data, we collect this personal data in order to update your account.|
|Overview of participation||Distance|
Time of day
Finish photo/photo during the race
|Contractual necessityConsent in the case of sensitive data||We collect and process your personal data in order to provide you with an overview of all the workouts that you have registered in the MyTrace app.|
|Subscription to the newsletter||E-mail address||Consent||We collect and process your personal data if you sign up for our newsletter/APP updates and special offers.|
|The improvement of our MyTrace app/website and services||The personal data you have provided us with||Legitimate interests||We can make use of the data you have provided us with in order to improve our MyTrace app and services. We will at all times use this personal data in a GDPR-compliant form, using the most modern and patented software and solutions.|
|Visit to the MyTrace website||IP address|
|Consent Legitimate interests for strictly necessary cookies||To provide you with a better uder experience when you visit the website, and to allow us to optimize our website.|
|Communicating about the app through reviews and testimonials||Name/nickname|
|Consent||We collect this data to communicate to others about the MyTrace app and to share your experiences.|
|Filling in the contact form||Name|
Other personal data that you spontaneously share with us
|ConsentNecessary fot the follow-up of your request||In order to respond to your question, request or comment, or to help you with the MyTrace app or website, if you ask for this.|
We collect your sensitive personal data (location data) when you use the MyTrace app. This is only done with your explicit consent.
You are not obliged to provide us with your personal data, but then it will not be possible to create an account on the MyTrace app and to register workouts.
Your personal data will only be used for direct marketing purposes if you have given us your explicit prior consent to do so in the MyTrace app.
Your e-mail address can be removed from our direct mailing list free of charge at any time, without giving any reason, by clicking the unsubscribe button that you can find at the bottom of each promotional e-mail.
3. Why do we process personal data?
We collect and process your personal data in order to provide you with a secure, comfortable and personal experience when using the MyTrace app.
The information we collect about you is mainly processed to help us ensure the proper technical operation and to improve the quality and content of the APP, on the basis of the legal purposes of “consent”, “legal obligations” and “contractual necessity” or “legitimate interests”, as permitted under the GDPR.
Your personal data is thereby exclusively used for the following (internal) purposes:
|The registration on the MyTrace app||We collect this personal data in order to create your account so that you can register your workouts, and to provide you with a better user experience.|
|Logging in to the MyTrace app with e-mail address||This personal data is processed to enable you to log in to the MyTrace app.|
|Purchasing a paid event from the Apple Store or Google Play Store or a non-paid event||We collect and process the necessary personal data in order to be able to link the subscription to your account.|
|Supplementing/modifying your profile data||We collect and process this personal data in order to be able to update your account with the data you have added/modified.|
|Overview of participation||We collect and process your personal data in order to provide you with an overview of all the workouts that you have registered in the MyTrace app.|
|Subscription to the newsletter||We collect this data in order to keep you informed of relevant updates with regard to the MyTrace app/events.|
|The improvement of our MyTrace app/website and services||In order to continuously improve the MyTrace app/website, we will use your personal data in a GDPR-compliant manner by making use of anonymisation or pseudonymisation techniques. This also applies with regard to the further use of your data for legitimate secondary purposes.|
|Visit to the MyTrace website||To provide you with a better user experience when you visit the website, and to enable us to optimise our website.|
|Communicating about the app through reviews and testimonials||We process this data to share your experiences about the app with others.|
|Filling in the contact form||We collect this personal data in order to respond to your question, request or comment, or to help you with the MyTrace app or website, if you ask for this.|
4. How (long) do we process personal data?
A deceased person’s account may be managed by a family member or a loved one. The personal data we process at that time are name, e-mail address, connection to the deceased person and the death certificate. This data will not be retained.
|Registration on the MyTrace app||Up to 5 years from inactivity|
|Logging in to the MyTrace app with e-mail address||Up to 5 years from inactivity|
|Purchasing a paid event from the Apple Store or Google Play Store or registering for a non-paid event||Up to 5 years from inactivity|
|Supplementing/modifying your profile data||Up to 5 years from inactivity|
|Overview of participation||Up to 5 years from inactivity|
|Subscription to the newsletter||Up to 5 years from inactivity|
|The improvement of our MyTrace app and services||Up to 5 years from inactivity|
|Visit the MyTrace website||With regard to cookies, the retention period can vary depending on the specific cookie, ranging from the end of the session up to 3 years afterwards.|
|Communicating about the app through reviews and testimonials||Up to 2 years after testimonial/review|
|Filling in the contact form||We will retain the data for 2 years after your initial request.|
5. With whom do we share personal data?
In the case of private events organised for the employees and guests of a company, participant information and results will be communicated to that company, for the purpose of internal communication within that company.
In certain cases, your personal data may be shared with third parties who provide services to us. This may relate to services that are provided by partners, IT providers, mail providers, cloud providers or statistics administrators such as, for example, Nextapps.
In addition, we are obliged to communicate your personal data when this is required by law or by a court decision. If we have to pass on personal data to third parties in other situations, this will only happen with your consent where this is legally required.
6. Transfer of personal data outside the EEA
Insofar as personal data is stored outside the European Union, we use contractual or other measures to ensure that they are stored under suitable protective measures, comparable to the level of protection they would benefit from in the European Union.
8. Exercising your rights
The right to access and the right to obtain a copy
You have the right to freely access your personal data at any time, and to be informed about our purpose for processing your personal data.
The right of correction, deletion or restriction
You have a choice when it comes to sharing personal data with us. You always have the right to ask us to modify your personal data. You can also request to limit the processing of your personal data if you believe that your personal data is incorrect, and you subsequently inform us accordingly.
In addition, you have the right to ask us to delete your personal data insofar as we have been unable to anonymise it. You further acknowledge that a refusal to share personal data or a request to delete your personal data will make the delivery of various services or the purchase of products impossible.
The right to object
You have the right to object to the processing of your personal data if you have serious and justified reasons for doing so. You also have the right to object to the use of your personal data for direct marketing. No specific reason is requested in this case.
The right to the transferability of data
You have the right to receive the personal data that we process about you in a structured, commonly used format, and/or to have this personal data transferred to another data controller.
The right to withdraw consent
If the processing is based on prior consent, you have the right to withdraw this consent.
Automated decisions and profiling
You have the right to request us not to be subject to a decision that is exclusively based on automated processing, including profiling, that has legal consequences for you or that significantly affects you in a similar way.
Exercising your rights
You can exercise your rights by contacting us, with a copy of the front of your identity card as an attachment, either via e-mail to firstname.lastname@example.org or by letter to the following address:
Right to submit a complaint
You have the right to submit a complaint to the Belgian Data Protection Authority:
Data Protection Authority
Tel. +32 (0)2 274 48 00,
Fax +32 (0)2 274 48 35,
This is without prejudice to proceedings before a civil court.
If you have suffered damage as a result of the processing of your personal data, you can submit a claim for damages.
9.How do we secure your personal data?
We attach great importance to the security, integrity and confidentiality of personal data. To the best of our ability, we implement adequate security measures that have been designed in accordance with the latest state of the technology to protect this personal data from unauthorised access, disclosure, use and modifications. Specifically, we make use of secured connections whenever users provide personal data via the APP.
10. Choice of law and jurisdiction
Or to email@example.com