Instructions

FOLLOW THESE STEPS TO PREPARE YOURSELF FOR THE START OF YOUR VIRTUAL EVENT

It is promising to be an extraordinary experience. You will get regular fun messages in your earbuds during your activity. There is an official start time using the MyTrace app and your time will be registered. So, it’s just like the real thing! Take a look at the tips & tricks below to help you edge closer to the finish!

  • Start from home

    Set out your own route. Respect the traffic rules and be considerate of other road users.

  • SELECT YOUR PREFERRED START TIME IN THE MYTRACE APP

    Depending on the event, you may have the option to start any time you want or there may be several specific start times available. Even if your chosen start time is not convenient, there is no need to panic, you can still change your start wave shortly before the start.

  • CHECK YOUR LANGUAGE SETTINGS

    Make sure that the language settings on your telephone are the same as the ‘language’ in the MyTrace app. You can change these settings as follows:

    Language setting Android

    • Check the language setting in your MyTrace profile
    • Go to Settings on your device
      • System
      • Languages and input
      • Text to speech output
      • Under ‘language’ select the same language as the one in your MyTrace app profile

    If you cannot see your language, then click on the gear icon under ‘preferred engine’ first and select the language you want to install in ‘install voice data’.

    Language setting IOS

    • Check the language setting in your MyTrace app profile
    • Go to Settings on your device
      • ‘Siri’
      • Always choose the same language under “language” as the one in your MyTrace profile

  • FOLLOW OUR TECHNICAL TIPS

    Be sure to check out our FAQ page with technical tips: make sure that your mobile phone does not close our app during your participation and that the GPS chip of your phone continues to work even when your screen is off.

  • MAKE SURE THAT YOUR MOBILE DATA IS ON

    In order to receive all event updates it is important that your telephone can connect to the internet whilst you are running.

  • MAKE SURE YOUR BATTERY IS FULLY CHARGED

    Make sure that your telephone and earbuds (if applicable) are fully charged before the start.

  • LISTEN TO YOUR FAVOURITE SPOTIFY LIST

    Do you always exercise to music? MyTrace has partnered up with Spotify and will automatically mute your music so that you don’t miss a thing.

  • EXERCISE RESPONSIBLY

    Be sensible, listen to your body and keep hydrated, especially before you start exercising.

  • RECORD YOUR OWN EXERCISES TOO

    Record your own activities via Strava or other app/wearable so that you can share your activities and statistics afterwards.

  • Race day!

    1. Make sure you are ready to go, and you have finished your warm-up.
    2. For events with a specific start wave, you can click ‘check-in’ in the MyTrace app from 5 minutes before the start.
    3. Get ready, put your telephone away and wait for the starting shot.
    4. The MyTrace app will automatically start, Let’s go!
    5. Enjoy your run!